We Don’t Just Hire Talent. We Build MSP Specialists.
Work with USA and Global MSP clients. Grow your skills. Build a long-term international career.
Open Positions
L2 System Administrator
Support USA & Global MSP environments.
(Hover to reveal)
Role Overview: We are hiring experienced L2 System Administrators to support production environments for USA and Global Managed Service Providers.
Responsibilities:
- Windows Server management
- Microsoft 365 & Azure administration
- Firewall & network troubleshooting
- RMM & PSA tools (ConnectWise, Kaseya, Ninja, etc.)
- Backup monitoring (Datto, Veeam)
- Escalation handling from L1
Requirements:
- 3+ years MSP experience preferred
- Strong troubleshooting skills
- Excellent written English
- Comfortable working US business hours
Sales Development Representative (SDR)
Drive pipeline growth for USA & Global MSP clients.
(Hover to reveal)
Responsibilities:
- Prospect list building
- LinkedIn outreach
- Cold email campaigns
- Appointment setting
- CRM updates
Requirements:
- 1–3 years B2B sales experience
- Strong communication skills
- IT/MSP industry understanding preferred
- US time zone flexibility
- Performance-based incentives available.
Live CCTV Monitoring Operator
Monitor live environments with precision and accountability.
(Hover to reveal)
Responsibilities:
- Real-time CCTV monitoring
- Incident reporting
- Alert escalation
- Daily activity logs
Requirements:
- High attention to detail
- Rotational shift flexibility
- Basic technical knowledge
- Professional reporting skills
Why Join MSP Support Services?
Work with USA & Global MSP clients
Exposure to real production environments
Structured career growth
Dedicated operations manager support
Long-term full-time opportunities
Our Hiring Process
STEP 01
Resume
Submission
Submission
STEP 02
Screening
Interview
Interview
STEP 03
Technical
Assessment
Assessment
STEP 04
Client Interview
(If Applicable)
(If Applicable)
STEP 05
Offer &
Onboarding
Onboarding
Join the MSP Support Team
Please fill out the application below accurately.